E-commerce Vocabulary Flashcards

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Transaction

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An exchange of goods, services, or funds between a buyer and a seller

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Inventory

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The stock of goods available for sale

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Checkout

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The process of completing a purchase online

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Refund

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Money returned to a customer after a purchase is canceled or returned

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Conversion rate

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The percentage of website visitors who complete a purchase

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Shopping cart

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A virtual cart where customers place items before checkout

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Payment gateway

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A service that processes online payments securely

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Customer support

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Assistance provided to customers regarding products or services

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Order fulfillment

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The process of receiving, processing, and delivering an order

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SEO (Search Engine Optimization)

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Techniques used to improve website visibility on search engines