Business Communication Flashcard

Front

What is the main purpose of business communication?

Back

Conveying information to achieve business goals

Front

Which is an example of effective business communication? Options: Sending a subject-less email to a client, Compiling business reports with clear and structured data, Delivering work instructions verbally without written confirmation, Using many technical terms in presentations to new clients

Back

Compiling business reports with clear and structured data

Front

What are barriers in business communication? Options: Active listening, Using appropriate communication media, Technical glitches during video conferencing, Delivering messages clearly and precisely

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Technical glitches during video conferencing

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Non-verbal communication in business can be...

Back

Use of facial expressions during a presentation

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When sending a business email, the most important thing to pay attention to is....

Back

Making sure the email has a clear and professional structure

Front

Why is active listening so important in business communication?

Back

To understand the message more effectively and avoid misunderstandings

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When doing a business presentation, what should be done to grab the audience's attention?

Back

Use appropriate body language and eye contact with the audience.

Front

In business negotiations, the most important thing to pay attention to is....

Back

Respecting the other person's perspective and finding a solution that benefits both parties

Front

One example of business communication in written form is...

Back

Cooperation offer letter to business partners

Front

What should be done if there is a misunderstanding in business communication?

Back

Clarify directly with the relevant parties and find a solution together