Motivating Employees

Motivating Employees

Assessment

Flashcard

Business

University

Hard

Created by

Lương 7a10

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121 questions

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1.

FLASHCARD QUESTION

Front

What is Taylor's theory of scientific management?

Back

Taylor's theory aims to increase worker productivity by teaching the one 'best way' to perform each task.

2.

FLASHCARD QUESTION

Front

What did the Hawthorne studies reveal about employee motivation?

Back

The studies showed that employees behave differently when they know they are being studied, leading to the concept of human-based motivation.

3.

FLASHCARD QUESTION

Front

What are the levels of Maslow's hierarchy of needs?

Back

1. Physiological needs 2. Safety needs 3. Social needs 4. Esteem needs 5. Self-actualization needs.

4.

FLASHCARD QUESTION

Front

What are Herzberg's motivators and hygiene factors?

Back

Motivators are job factors that increase satisfaction and productivity, while hygiene factors can cause dissatisfaction if absent but do not motivate if increased.

5.

FLASHCARD QUESTION

Front

What is the difference between Theory X and Theory Y?

Back

Theory X assumes workers dislike work and need to be controlled, while Theory Y assumes workers enjoy work and are self-motivated.

6.

FLASHCARD QUESTION

Front

What is Ouchi's Theory Z?

Back

Theory Z emphasizes long-term employment, collective decision-making, and a holistic concern for employees.

7.

FLASHCARD QUESTION

Front

What is goal-setting theory?

Back

Goal-setting theory states that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted and feedback is provided.

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