
Motivating Employees
Flashcard
•
Business
•
University
•
Practice Problem
•
Hard
Lương 7a10
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121 questions
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1.
FLASHCARD QUESTION
Front
What is Taylor's theory of scientific management?
Back
Taylor's theory aims to increase worker productivity by teaching the one 'best way' to perform each task.
2.
FLASHCARD QUESTION
Front
What did the Hawthorne studies reveal about employee motivation?
Back
The studies showed that employees behave differently when they know they are being studied, leading to the concept of human-based motivation.
3.
FLASHCARD QUESTION
Front
What are the levels of Maslow's hierarchy of needs?
Back
1. Physiological needs 2. Safety needs 3. Social needs 4. Esteem needs 5. Self-actualization needs.
4.
FLASHCARD QUESTION
Front
What are Herzberg's motivators and hygiene factors?
Back
Motivators are job factors that increase satisfaction and productivity, while hygiene factors can cause dissatisfaction if absent but do not motivate if increased.
5.
FLASHCARD QUESTION
Front
What is the difference between Theory X and Theory Y?
Back
Theory X assumes workers dislike work and need to be controlled, while Theory Y assumes workers enjoy work and are self-motivated.
6.
FLASHCARD QUESTION
Front
What is Ouchi's Theory Z?
Back
Theory Z emphasizes long-term employment, collective decision-making, and a holistic concern for employees.
7.
FLASHCARD QUESTION
Front
What is goal-setting theory?
Back
Goal-setting theory states that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted and feedback is provided.
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