RISE Up Retail Industry Fundamentals Practice Test - Missed Questions

Front

Process used to enter products into a store's on-hand inventory.

Back

Inventory tracking

Front

These devices are used primarily to prevent the theft of high-priced items, particularly small ones.

Back

Display or fixture locks

Front

Difference between revenue and all expenses, including the cost of goods sold and operating expenses.

Back

Net profit

Front

What's the term for a very brief speech that you can use to sell yourself to people you meet?

Back

An elevator pitch

Front

Which of the following is NOT a step in the basic selling process? Options: Making a connection, Recite a product features, Personalize service, Assess needs

Back

Recite a product features

Front

Best way to demonstrate understanding of a customer?

Back

Restate the customer's exact words

Front

These devices are specifically intended to be attached to clothing in order to prevent theft and require a special tool to remove.

Back

Non-electronic ink tags

Front

If you see a spill of food or liquid on the sales floor, what's the first thing you should do?

Back

Stand near or over the spill to direct traffic away from it until it can be cleaned up

Front

Which of the following is NOT a code used in prioritizing tasks? Options: Do, Delegate, Designate, Delay

Back

Designate

Front

Term for the overall impression gathered from information seen, heard, and experienced by customers who encounter a business, its products, and services.

Back

Company brand