Personal Qualities of a Health Care Worker Part 2

Personal Qualities of a Health Care Worker Part 2

Poll

Which one of these personal characteristic are the most important for a health care worker to possess?

• empathy

• honesty

• dependability

• willingness to learn

• acceptance of criticism

Poll

Which one of these characteristics are the most important?

• enthusiasm

• self-motivation

• tact

• competence

• responsibility

Personal Characteristics

• Empathy - being able to identify with and understand another person's feelings, situation, and motives.

• Honesty - Truthfulness and integrity are important in any career field. Others must be able to trust you at all times, even when you make a mistake.

Dependability & Willingness to learn

• Employers and patients rely on you, so you must accept responsibility.

• You must be willing to learn and to adapt to changes. Health care changes frequently, you must be able to learn new techniques and skills.

Patience

• You must be tolerant and understanding. You must learn to control your temper in difficult situations.

• You must learn to deal with frustration and overcome obstacles.

Acceptance of criticism

• Criticism will come from all sources, you must be able to willing to accept positive criticism and ignore the negative.

• You must be able to accept that some criticism is due to your mishandling of a situation. When this happens, acknowledge the mistake and work on improving your abilities.

Enthusiasm

• You must enjoy your work and display a positive attitude.

• It helps you do your best and encourages others to do the same.

• Concentrate on the positive, not the negative parts of your job.

Self-motivation

• Self-initiative is the ability to begin or to follow through with a task without needing someone else's encouragement.

• Getting everything done in your shift is very important in health care.

• 
  

Tact

• Having the ability to say or do the kindest or most fitting thing in a difficult situation.

• Requires constant practice and patience.

• Requires you to be considerate of others' feelings.

• No judgement.

Competence

• Being qualified and capable of performing a task.

• Following instructions, use approved procedures, and strive for accuracy in all you do.

• 
  

• 
  

Responsibility

• Being willing to be held accountable for your actions.

• Others can rely on you.

• Follows a moral code.

Discretion

• Using good judgment in what you say and do.

• You will have access to confidential information, this should never be told to anyone who is not authorized to be involved in the patient's care.

• 
  

Team Player

• You will become part of a team. It is essential that you learn to work well with others.

• Every member of the treatment team must complete your assigned tasks in order for the team to have all of the information it needs to successfully teach the patient.

Multiple Choice

What is the ability to complete a task alone?

• tact

• honesty

• self-motivation

• discretion

Poll

You can share patient information with your friends as long as you tell them not to tell anyone.

• True

• False