Business English Unit 4

Compendium Unit 4

English I International Affairs

1. (track 10) A customer phones a restaurant. Who asks for 1-6? Listen and write C (for customer) or R (restaurant manager). 

2. (t. 10) Listen again and complete these questions with the verbs from the list.

Ex: Can I ________ a private room...? Answer: book

• tell

• give

• confirm

• spell

• have (x2)

• repeat

• speak

You work for an international company in the Purchasing Department. It is important that the whole company has the same suppliers, so your job is to choose one which can provide products worldwide, is flexible and has good prices.

Multiple Choice

Catalogue?

• Yes, for orders over 30 pounds. For orders under 30 there is a 3.90 delivery charge.

• No, only in the UK.

• No, but products are online.

• Yes, within 14 days.

• Next day for orders over 30 pounds. Other orders take two days.

Multiple Choice

Free delivery?

• Yes, for orders over 30 pounds. For orders under 30 there is a 3.90 delivery charge.

• No, only in the UK.

• No, but products are online.

• Yes, within 14 days.

• Next day for orders over 30 pounds. Other orders take two days.

Multiple Choice

Delivery times?

• Yes, for orders over 30 pounds. For orders under 30 there is a 3.90 delivery charge.

• No, only in the UK.

• No, but products are online.

• Yes, within 14 days.

• Next day for orders over 30 pounds. Other orders take two days.

Multiple Choice

Return products?

• Yes, for orders over 30 pounds. For orders under 30 there is a 3.90 delivery charge.

• No, only in the UK.

• No, but products are online.

• Yes, within 14 days.

• Next day for orders over 30 pounds. Other orders take two days.

Multiple Choice

International deliveries?

• Yes, for orders over 30 pounds. For orders under 30 there is a 3.90 delivery charge.

• No, only in the UK.

• No, but products are online.

• Yes, within 14 days.

• Next day for orders over 30 pounds. Other orders take two days.