CSS - Ordering Flooring

CSS - Ordering Flooring

Images

Throughout this session to enlarge the image simply click on it

Scenario 1

Mr Lewis' carpet has prematurely worn, the suppliers have accepted the complaint as a manufacturing fault and agreed to replace the entire order like for like.

Mr Lewis' original order has now been archived

Fill in the Blanks

Scenario 1 - Which option would you select on the main CSS menu in order to order a replacement for Mr Lewis?

Fill in the Blanks

Scenario 1 - Per Mr Lewis' estimate, what is the postcode that needs to be inputted on CSS?

Multiple Select

Scenario 1 - Select all of the rooms that need replacing

• Bedroom

• Dining Room

• Hall

• Landing

• Stairway

Fill in the Blanks

Scenario 1 - What is the Stock number for the product that needs re-ordering?

Multiple Select

Scenario 1 - Which Underlays would you select?

• Jl Comfort Plus Underlay

• Jl Crumb Rubber Underlay

• Txpf1 Paper U/lay 1

• Jl Comfort Underlay

• Jl Crumb Rub & Felt U/l 130

Scenario 2

Mr Lewis' bedroom carpet has been miss measured, the fitter has advised that the correct measurements are 5.1m x 4.3m.

Mr Lewis' original order is still active

Fill in the Blanks

Scenario 2 - If Mr Lewis' order is still active what option needs to be selected in order to order the replacement?

Fill in the Blanks

Scenario 2 - Pictured are the original workroom items that have pulled through from the original order. If we are only replacing the bedroom what does the "Fitter to uplift existing carpet/vinyl per sqm" need to be amended to?

Multiple Choice

Scenario 2 - When building new from an active order the original measurements will pull across. In line with scenario 2 what are the measurements that need ordering?

• 5m x 5.1m

• 5m x 4m

• 5m x 5.1m + 5m x 4m

• 5.1m x 4.3m

Multiple Select

Scenario 2 - Which fitting charges need to be selected?

• Fit carpet per square metre

• Fit carpet minimum charge

• Fit carpet single/double stick per sqm

• Fit carpet on hall or stairs or landing

Fill in the Blanks

Scenario 2 - How many square meters of carpet will need fitting during the replacement for the bedroom only at the new measurements?

Scenario 3

Mr Lewis Hall, stairs and landing carpet has worn prematurely, the suppliers have accepted the complaint and agreed to replace these areas.

Mr Lewis has opted to reselect their carpet in order to avoid the same issue occurring with the replacement

Fill in the Blanks

Scenario 3 - Mr. Lewis has opted to reselect, when ordering the replacement from the build new function what option would you select from the menu in the image?

Fill in the Blanks

Scenario 3 - Mr. Lewis has opted to reselect to -

Brintons Bell Twist Carpet, in the colour Pumice

What is the stock number that needs to be inputted on the replacement order?

Fill in the Blanks

Scenario 3 - When ordering through the build new function the original order information will pull through on CSS. How many square meters of carpet need fitting? (input answer to two decimal points)

Multiple Choice

Scenario 3 - The maximum available width of the reselected carpet is 4.57m looking at the original cutting plans can the carpet be re-ordered without the estimator re-planning the job?

• YES

• NO

Multiple Choice

Scenario 3 - The estimator when re-planning the estimate has requested that the customers underlay is also replaced.

In line with screnario 3 which underlay needs re ordering?

• Jl Comfort Plus Underlay

• Jl Crumb Rubber Underlay

• Txpf1 Paper U/lay 100

CSS ordering Flooring Consolidation task

Thank you for completing the CSS ordering Flooring Consolidation task, please review your answers and refer any questions or queries to your trainer.