HSS1090 1.1-1.6 Basic Principals of Effective Communication

HSS1090 1.1-1.6 Basic Principals of Effective Communication

​The following slides and questions will help you complete the first part of the Speaking and Presenting Unit.

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​This should take approx. 30 mins

Multiple Choice

How would we best describe effective communication?

• The louder you talk, the more ppl will listen

• your ideas and concepts are being heard and people are acting upon them

• People do what you say

​Verbal vs Non-Verbal Communication

• ​Verbal communication is describing any qualities that describe you speaking (pace, tone)

• ​Non-verbal communication is all the qualities you show that don't include you speaking (face, body language, eye contact, gestures)

​Non Verbal Communication

• ​Can include:

  • ​Eye Contact

  • ​Facial Expressions

  • ​Physical Proximity

  • ​Gestures

• ​Watch the clip for examples

​Verbal Communication

• ​An appropriate voice with clear tone and easy pace is preferred.

• ​speed (especially when you're nervous can be hard to control)

• ​Take a look at poor Jacob Silj here.

​Different Cultures

• ​in some cultures different gestures mean different things!

• ​One gesture in one culture might be extremely offensive in another.

​When you're presenting something....

• ​Think if you can use visuals when you try to explain something - like a picture, powerpoint or even a video!

• ​Can you include audio clips or anything digital?

​Effective Use of Media in a presentation:

​Remember the audience.

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Reduce your words.

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Simplify visual information.

​what is even going on in this?

Quiz time!​

Answer the following questions as best as you can. You can always redo these questions later.​

Multiple Choice

What type of non-verbal communication would include looking at your audience?

• pace of speech

• gestures

• Eye Contact

• clarity

Multiple Choice

What type of non-verbal communication would include your body language and hands?

• eye-contact

• gestures

• physical proximity

• tone and clarity

Multiple Choice

Tone and Clarity when speaking are important because:

• It will help your message come across the way you intend it to

• so that everyone won't have a problem understanding you

• so that everyone knows the mood you're in

Multiple Choice

If you would want to make a powerpoint slide for a presentation - why would this slide be problematic?

• The colours aren't appropriate

• There are too many words! I can't read it all

• There are no pictures

Multiple Choice

If you would want to make a powerpoint slide for a presentation - why would this slide be problematic?

• There are too many words

• The colour is really hard to read

Multiple Choice

What issue does this gentleman have with his speaking?

• Pace of Speech

• Tone and volume

• Gestures

• clarity

Multiple Choice

What is the concern with this man's speech?

• the speed

• the tone

• the clarity

Multiple Choice

Why would it be important to have simplified media when you make a presentation?

• Your audience is probably dumb, so dumb it down

• Keeping simple information helps anyone retain the important parts