Foods

Multiple Choice

What is NOT a Foods brand attitude?

• Nurturing

• Positive

• Relatable

• Impatient

Multiple Choice

What year did The Clorox Company acquire Hidden Valley?

• 1954

• 1990

• 1972

• 2000

Multiple Choice

T/F Ranch Night Seasoning Packets are used to add flavor to food.

• True

• False

Multiple Choice

If one of our products contains or may contain one of the major food allergens in it, will it always be listed on the ingredients list?

• Yes

• No

Multiple Choice

If a consumer has a question about their Ranch Shop order, who should help them?

• Consumer Care (Me)

• Hello World

• Ranch Shop Consumer Care

Multiple Choice

Where was KC Masterpiece created?

• Reno, NV

• Kansas City, MO

• New York, NY

• Savannah, GA

Multiple Choice

T/F Spices will always be fully listed on the label?

• True

• False

Multiple Choice

When was Soy Vay acquired by The Clorox Company?

• 1995

• 1982

• 2011

Multiple Choice

If a consumer calls with questions about the shipping of their order from Soyvay.com, who would help them?

• Consumer Care (Me)

• Online Ordering Team

Multiple Choice

What web address gets you to Kitchen Bouquet's product page?

• www.kitchenbouquet.com

• www.HVR.kitchenbouquet.com

• https://www.hiddenvalley.com/kitchen-bouquet/

The Time-Honored Secret to Thanksgiving Gravy | The Clorox Company

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Multiple Choice

What is NOT an intended use for Kitchen Bouquet?

• Add flavor and color to gravy

• Used as a base for chili

• Used to make Au Jus

Multiple Choice

If a consumer calls in to ask when a product "Expires", what would you do?

• Refer to Best If Used By Date on product

• Decipher Manuf. code to give shelf life

• Tell them as long as it's not open, it's good

Multiple Choice

If a consumer has a product complaint, you should...

• Offer Appeasement that covers the cost of the item

• Offer a refund immediately

• Offer a low value coupon

Multiple Choice

T/F If the texture of a product is not as it should be, it is considered foreign matter.

• True

• False

Multiple Choice

William, resturaunt owner of Pizza Rio called to advise about a problem with a packet of Hidden Valley Ranch that makes one gallon, how do you help them?

• Send a coupon to appease

• Transfer the call to PPD

• Tell them that you can't help