Principles of effective management

Principles of effective management

By Susana Bernhardt

Open Ended

As a manager of your company, which one of the management roles of communicator, relationship builder and communicator do you consider to be most important. Give two reasons for your response.

Multiple Choice

Which of the following refers to the guidelines for the decisions of managers?

• Management role

• management principles

• Management skills

Open Ended

What do you consider to be one of your main goals as the leader of your company?

Open Ended

List at least two characteristics needed to be an effective leader.

Multiple Choice

The ability to control behavior in people is called

• power

• determination

• hard work

Multiple Choice

As manager of the RiteAid in Aberdeen, James gives Gift Cards from Dunkin Doughnuts to the employees who excel in their performance for the month. Which type of power is James using?

• Position Power

• Reward Power

• Expert Power

• Identity

Multiple Choice

John, the manager of Burger King in Aberdeen has over 5 years of experience and knowledge of how to be an effective manager. Over the years, John has accumulated a vast amount of knowledge about how to run things. Which type of power does he use?

• Reward Power

• Identity Power

• Expert Power

• Position Power

Multiple Choice

Mary is the manager of Target in Aberdeen. She uses her authority to direct the employees regarding work schedules and sales. What kind of power is she using?

• Position Power

• Reward Power

• Expert Power

• Identity Power

Multiple Choice

Nicholas, the owner and manager of the Cookie Quarters is well liked by his employees because he is a great communicator and cares about their needs. What kind of power is he using?

• Position Power

• Reward Power

• Expert Power

• Identity Power

Open Ended

How would you use your power as a business leader to motivate your employees to perform their duties well?

Multiple Choice

Which types of power are related to effective leadership?

• position and reward

• expert and identity