

Mgt 477 - L30_GR 3 Review_2024S
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University
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Colby Shufeldt
Used 6+ times
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51 Slides • 17 Questions
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Multiple Choice
Which of the following is NOT one of the 4 dimensions of product quality
Quality of Design
Availability
Fitness for Use
Quality of Conformance
Field Service
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9
Multiple Choice
Who determines quality?
The CEO
The Customer
The Ops Manager
The Engineers
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Multiple Choice
A C-17 typically flies 5 days and then requires 1 day of maintenance.
What is the C-17's availability?
availability = MTBF + MTTRMTBF
79%
20%
83%
16%
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Multiple Choice
There is a tradeoff between a prevention/appraisal costs and internal/external failure costs which results in a product being less than 100% good.
True
False
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Multiple Choice
Which of the following would be the least progressive method for quality assurance?
Inspection of lots before/after production
Inspection and correction action during production
quality built into the process
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Multiple Choice
Which of the following is NOT one of the 4 steps of quality control system design?
identify critical point for inspection and testing
decide on the type of measurement
decide who should do inspection
identify which product meet standards
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Multiple Choice
A common (random) cause variation is within 3 standard deviations of mean.
A common (random) cause variation can be identified and corrected.
True
True
True
False
False
True
False
False
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Multiple Choice
Which is more commonly used Cp or Cpk?
Cp
Cpk
Both are used equally
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Multiple Select
Select the inventory type(s) that is acceptable for a company:
Safety Stock
Cycle Inventory
Anticipation Inventory
Excess Inventory
Pipeline Inventory
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Multiple Select
Identify the 4 costs of inventory
Item Cost
Development Cost
Ordering (setup) Cost
Carrying (holding) Cost
Stockout Cost
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Multiple Choice
EOQ answers the question, "How much should we order?".
EOQ seeks to minimize total cost.
True
True
True
False
False
True
False
False
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Multiple Choice
Q system brings inventory to a target level & is checked on a fixed interval.
P system inventory is checked each time there is demand and places an order if below reorder point.
True
True
True
False
False
True
False
False
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Multiple Choice
The purpose of ABC inventory is to set effort priorities to manage different SKUs.
True
False
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Multiple Choice
With Batch scheduling, customers/jobs spend most of the time:
waiting
being processed
moving
shipping
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Multiple Choice
with regards to batch scheduling:
Performance is highly sequence dependent.
Finding optimal schedules is challenging, but good heuristics are available.
True
True
True
False
False
True
False
False
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Multiple Choice
The bottleneck determines the inventory of the system.
Ops manager should focus on the bottleneck to increase capacity.
True
True
True
False
False
True
False
False
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Multiple Select
Which of the following is a dispatching rule
first come, first served
priority rule
preemptive rule
critical ratio
shortest process time
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