UPS IA Absence Record

Huddle Absence record

HR Support 2025

Multiple Choice

An employee is given an "Off Rest of Shift" order following a pre-shift medical visit, but the note does not include a timestamp. What should be done?

• Automatically code as Not Lost Time

• Code LT unless management requests full duty or TAW and provider confirms duty status

• Wait until the next day to determine
  
  

• Assume the employee cannot work and file for leave

Multiple Choice

Before transitioning an employee from Lost Time (LT) to Temporary Alternate Work (TAW), what must be confirmed?

• The employee has attended at least one follow-up appointment

• The employee agrees to return to work

• A current work status note is on file and management confirms the employee has returned with restrictions

• The employee has been off work for at least one full shift

Multiple Choice

When does the 24-hour rule NOT apply to ending an absence record?

• When the visit is mid-shift

• When the visit is pre-shift

• When there is no time stamp on the medical note

• When the return-to-work date is future dated

Multiple Choice

Medical DOS 01/15/2025 no time stamp indicates EE can RTW RD that day, we also have a CR indicating to end absence on 01/18/2025, what should we do?

• End absence on 01/14/2025 because Medical is no time stamp and send conflicting end date

• End absence on 01/18/2025 per CR as is most severe

• End absence on 01/15/2025 applying the 24h rules per CR and send conflicting end date

Multiple Choice

In a claim, an absence of TAW was started per management on 01/20/2025 and we received a Medical DOS  01/20/2025 that indicates off rest of shift EE can RTW with restrictions on 01/24/2025, what should we do?

• Leave TAW sequence open as it came in per management directed

• Zero out sequence of TAW and open sequence of LT on 01/20/2025

• Zero out sequence of TAW and start LT sequence on 01/20/2025, leave a task of Lost time update to end LT sequence on 01/23/2025 and start TAW on 01/24/2025

• Call HCP to get clarification for the off rest of shift and code most severe

Multiple Choice

In the claim it is a Medical DOS 02/02/2025 that indicates EE can RTW RD on 02/15/2025, we have some CCN indicating EE had a F/U on 02/15/2025, what should we do?

• End absence on 02/14/2025 per Medical OV 02/02/2025

• Request Medical WDS for the OV on 02/15/2025 and end the absence on 02/14/2025 per Medical OV 02/02/2025

• Request Medical WDS for OV 02/15/2025 and leave absence open

Multiple Choice

Please review the pictures to answer the question, management is requesting to start TAW 04/02/2025, What should we do in this case?

• Approve the CR and start TAW 04/02/2025

• Deny the CR and start TAW 04/02/2025

• Deny the CR and start TAW 04/01/2025

• Approve the CR and start LT 04/02/2025

Multiple Choice

Please review the pictures to answer the question, based on the CR and the medical, What should we do in this case?

• Deny the CR and start TAW 01/10/2025

• Approve the CR and start LT 01/09/2025

• Approve the CR and start TAW 01/14/2025

• Deny the CR and start TAW 01/09/2025

Multiple Choice

Please review the pictures to answer the question, based on the CR and the medical, What should we do in this case?

• Deny the CR and start TAW 02/28/2025

• Approve the CR and start TAW 03/02/2025

• Approve the CR and start TAW 02/28/2025

• Deny the CR and start TAW 03/01/2025