Test

Multiple Choice

Which of the following is NOT typically included in RA duty training?

• Introduction to duty

• Important phone numbers

• Personal hobbies

• Protocol

Open Ended

Why is it important for Resident Assistants (RAs) to be familiar with protocols and expectations before starting their duty?

Multiple Choice

Who is the Residence Director of Hamlin Hall and what pronouns do they use?

• Em, they/them

• Brie, she/her

• Em, she/her

• Brie, they/them

Multiple Choice

Which of the following statements about RA duty schedules is correct?

• Weekday duty is from Friday to Sunday.

• Weekend duty is from Sunday to Thursday.

• Two RAs will be on duty at a time and will hold duty phones.

• RAs handle all situations alone.

Fill in the Blank

RAs are responsible for confronting violations in every community, even while ___ duty.

Open Ended

Summarize the key responsibilities of RAs while on duty as described in the slides.

Multiple Choice

Which phone number should an RA call if they need to contact the OUPD?

• [phone]

• [phone]

• [phone]

• [phone]

Open Ended

What are the three important phone numbers RAs should have for duty?

Multiple Choice

Which of the following is a correct expectation while on duty according to the slides?

• You can leave campus at any time.

• You must call in at 7pm with your duty partner.

• You can call in separately from your duty partner.

• You may leave the building for personal errands.

Open Ended

List and explain two key confidentiality expectations for duty staff as described in the slides.

Multiple Choice

Which of the following are required during rounds according to the expectations?

• Wearing a name tag

• Completing rounds alone

• Wearing pajamas

• Ignoring policy violations

Fill in the Blank

Fill in the blank: During the day (8AM - 5PM), you should contact the ___ on duty for assistance.

Multiple Choice

According to the slides, which situations should be reported or handled by duty staff?

• Maintenance issues

• Resident concerns

• Noise complaints

• All of the above

Multiple Choice

Which of the following pieces of information should you include when calling up about a situation as an RA?

• Who, Where, When, What

• Why, How, When, Where

• Who, Why, How, What

• What, When, Why, Who

Multiple Select

Which actions are you NOT expected to do as an RA according to the duty expectations?

• Physically touch residents or their belongings

• Interact with emergency responders by yourself

• Put yourself in harm's way

• Make rulings about residents' conduct

Multiple Choice

What should you do if you need to call up during a policy enforcement situation?

• Inform students you are calling your supervisor and they need to wait until the supervisor arrives

• Leave the situation immediately

• Handle the situation alone

• Ignore the violation

Open Ended

Describe the steps you should take when enforcing a policy violation as an RA.

Fill in the Blank

Policy enforcement is not the primary role of being an ___.

Open Ended

If a resident asks what will happen to them after a policy violation, how should you respond as an RA?

Multiple Choice

If a student needs to step out during the protocol training due to heavy topics, what should happen next?

• An RD will check in and finish the protocols with them before duty starts

• They must retake the entire training session

• They are not allowed to leave the session

• They should write an incident report

Multiple Choice

What is the first step you should take when assisting a student who is locked out of their room?

• Confirm the student lives there by checking the roster and ID/birth date

• Retrieve the master key from the GRD office

• Instruct the student to follow up with the front desk

• Document the lockout in the duty log

Multiple Select

Which actions should you take if someone is injured or ill on campus, according to the protocol?

• Call the RD on Duty and OUPD

• Touch the injured person to help them

• Write an Incident Report (IR)

• Call the GRD office

Fill in the Blank

Overnight guests are permitted for no more than ___ consecutive nights.

Multiple Choice

According to the guest policy, how many guests are allowed per resident at one time?

• 2

• 1

• 3

• 4

Open Ended

Describe the steps you would take if you encountered an animal in a public space within University Housing that is not an approved ESA.

Open Ended

After reviewing the RA Duty Training session, what is one question you still have or a topic you would like to learn more about?

Multiple Choice

Which of the following topics was NOT listed in the table of contents for the RA Duty Training session?

• Introduction to duty

• Important phone numbers

• Emergency evacuation procedures

• Scenarios