C3 PG 30 -58

Multiple Choice

Which of the following is a key reason why organisations invest in Corporate Social Responsibility (CSR)?

• To build consumer trust and loyalty

• To reduce product prices

• To increase advertising budgets

• To avoid paying taxes

Open Ended

How can CSR initiatives help organisations manage stakeholder relationships and reduce risks?

Multiple Choice

Which of the following CSR activities is most likely to attract socially responsible investors?

• Environmental Initiatives

• Community Engagement

• ESG Reporting

• Ethical Labour Practices

Open Ended

Compare how Unilever and Patagonia implement CSR in their business models. What impact do these approaches have on their brand loyalty and customer perception?

Multiple Choice

Which resource provides open access to CSR and sustainability frameworks?

• Sustainable Hospitality Alliance

• United Nations Global Compact

• Patagonia

• Unilever

Open Ended

How does CSR contribute to increased brand value and customer loyalty in modern businesses?

Fill in the Blanks

Fill in the blank: Corporate Social Responsibility (CSR) in hospitality affects multiple stakeholder groups, including employees, guests/investors, communities, and

.

Multiple Select

Which of the following are benefits for employees as CSR stakeholders?

• Enhanced job satisfaction

• Increased engagement

• Talent attraction

• Skills development

Open Ended

Explain how both guests/customers and investors act as stakeholders in CSR within the hospitality industry.

Multiple Choice

Which of the following is a way guests/customers influence Corporate Social Responsibility (CSR) in the hospitality industry?

• By using ESG criteria for decisions

• By building brand trust and loyalty

• By adopting ethical practices in sourcing

• By supporting community development

Open Ended

What is one key difference between how suppliers and local communities benefit from CSR initiatives?

Multiple Select

Which of the following are benefits for local communities when companies engage in CSR initiatives?

• Community development support

• Supply chain transparency

• Certification opportunities

• Reduced negative impacts

Fill in the Blanks

Ethical CSR involves doing what is morally right, beyond legal compliance, including practices such as human rights, fair labour, anti-corruption, and

.

Multiple Choice

Which of the following is NOT a key practice of environmental CSR initiatives?

• Renewable energy

• Waste reduction

• Carbon offsetting

• Non-discriminatory hiring

Multiple Choice

Which Sustainable Development Goals are most relevant for guiding environmental CSR initiatives?

• SDG 8 (Decent Work & Economic Growth) and SDG 10 (Reduced Inequalities)

• SDG 12 (Responsible Consumption & Production) and SDG 13 (Climate Action)

• SDG 4 (Quality Education) and SDG 5 (Gender Equality)

• SDG 16 (Peace, Justice & Strong Institutions) and SDG 17 (Partnerships for the Goals)

Multiple Select

Which of the following are considered financial CSR initiatives?

• Fair wages

• Ethical investment

• Local development

• Financial education

Open Ended

Explain how financial CSR initiatives can help reduce poverty and income inequality in underserved areas.

Fill in the Blanks

The Organisation for Economic Co-operation & Development provides guidelines for responsible business conduct, including ethical

practices.

Multiple Choice

What is one major impact of philanthropic CSR initiatives on communities?

• Improved quality of life and access to basic needs

• Increased company profits

• Reduced environmental pollution

• Enhanced technological innovation

Multiple Choice

Which of the following is NOT a focus area for achieving sustainable practices in Singapore's hospitality and tourism sectors?

• Environmental protection strategies

• Authentic tourism experiences

• Socio-economic benefits for local communities

• Increasing luxury tourism offerings

Open Ended

Explain how Singapore's Green Building Certification and resource conservation measures contribute to environmental sustainability in the hospitality sector.

Multiple Select

Which of the following are resources that support environmental protection in Singapore's hospitality industry?

• National Environment Agency

• Singapore Green Plan 2030

• BCA Green Mark Scheme

• Tripartite Alliance

Fill in the Blanks

Community-based tourism in Singapore focuses on

conservation and cultural storytelling.

Multiple Select

Which of the following organizations provides resources or support for sustainable tourism and employment practices in Singapore?

• raiSE Singapore

• Project Dignity

• Coursera Learning

• Singapore Tourism Board

Multiple Choice

Which of the following is NOT a reason why CSR is important for organisations?

• Brand reputation and trust

• Financial performance

• Talent attraction and retention

• Increased product prices