Be pavadinimo pristatymas

Multiple Choice

What is the focus of the program mentioned in the image?

• Empathy development

• Technical skills training

• Leadership skills

• Communication skills

Multiple Choice

What is empathy according to the text?

• The ability to understand and share the feelings of another

• A skill that can be learned through practice

• A professional requirement for caregivers

• An innate quality that cannot be developed

Multiple Choice

What does empathy allow us to do in a professional context?

• Create a positive relationship between employee and client

• Understand the client's needs

• Avoid conflicts and tensions

• Provide services effectively

Multiple Choice

What is cognitive empathy and how does it allow individuals to understand others' perspectives?

• The ability to understand emotions

• The ability to feel others' emotions

• The ability to understand one's own emotions

• The ability to understand others' experiences

Multiple Choice

What does the Empathy Scale measure on your Personal Skills Map?

• A)  It measures your emotional and intellectual affinity for others' problems.
• B)  It measures how sympathetic you are to others in a crisis.
• C)  It measures the firing of neurons in the brain.
• D)  It measures your ability to sense, understand, and accept another person's thoughts, feelings, and behaviors.

Multiple Choice

Empathy is what?

• The sincere understanding of feelings.
• Feeling bad for yourself.

Multiple Choice

Tyra felt _______ for the low wages, Tiffany, her secretary, was making for all her hard work. Tyra had Tiffany’s position before becoming a supervisor.

• Sympathy

• Empathy

Multiple Choice

Having also faced serious financial troubles, Caroline had __________ for Donny over his money woes.

• Sympathy

• Empathy

Multiple Choice

What is emotional empathy and how does it help in understanding others' experiences?

• The ability to feel others' emotions

• A way to ignore others' feelings

• A method to manipulate emotions

• A technique for self-reflection

Open Ended

Provide an example of how the highest level of empathy can be applied in a real-life situation.

Multiple Choice

What are the practical implications of the highest level of empathy?

• Helps to react constructively

• Encourages selfishness

• Promotes indifference

• Leads to emotional imbalance

Multiple Choice

What is the highest level of empathy described in the text?

• Compassionate empathy

• Cognitive empathy

• Emotional empathy

• Sympathetic empathy

Open Ended

What does the text suggest about the appropriate behavior when a client is emotional?

Fill in the Blank

Fill in the blank: The cognitive aspect of empathy is important because it provides a sense of ___ to the story.

Multiple Choice

According to the text, how can a worker show emotional empathy?

• By being in a hurry

• By feeling respect

• By listening attentively

• By ignoring the client

Multiple Choice

What are the three aspects of empathy mentioned in the text?

• Cognitive

• Emotional

• Behavioral

• Physical

Open Ended

What actions does the worker take to show compassionate empathy towards the elderly person?

Fill in the Blank

Fill in the blank: Cognitive empathy is the ability to ___ another person.

Multiple Choice

How does the worker demonstrate emotional empathy in the situation described?

• By offering food

• By understanding the person's feelings

• By ignoring the person

• By making jokes

Multiple Choice

What are the three types of empathy mentioned in the text?

• Cognitive empathy

• Emotional empathy

• Compassionate empathy

• Social empathy

Multiple Choice

What is the link to the video?

• https://www.youtube.com/watch?v=07gYUDq_cY&t=2s

• https://www.example.com

• https://www.test.com

• https://www.sample.com

Multiple Choice

What is the main difference between sympathy and empathy as described in the text?

• Sympathy involves feeling sorry for someone

• Empathy involves understanding someone else's feelings

• Sympathy is a deeper emotional connection

• Empathy is only about listening

Multiple Choice

What is the difference between empathy and compassion according to Daniel Goleman?

• Empathy is understanding another's emotional state

• Compassion is feeling sorry for someone

• Empathy is a response to understanding

• Compassion is wanting to help

Multiple Choice

What does the employee's response indicate about their understanding of empathy and support in this situation?

• They are indifferent to the client's feelings

• They show understanding but do not engage with the client's experience

• They fully empathize with the client

• They ignore the client's needs

Multiple Choice

Having just lost her mother to cancer, Janice felt great _______ for Joe during his chemotherapy.

• Sympathy

• Empathy

Multiple Choice

She felt ________ for the grieving widow because she had lost her own husband the year before.

• Empathy

• Sympathy

Multiple Choice

What is the difference between EMPATHY and UŽUOJAUTA as described in the situation?

• Empathy is passive

• Užuojauta is active

• Empathy reflects client's feelings

• Užuojauta is a type of response

Multiple Choice

What is the situation described in the image regarding empathy?

• A client is happy

• A client is confused

• A client is grieving

• A client is angry

Multiple Choice

What empathetic response does the worker provide to the client?

• I understand how you feel.

• You should try harder.

• It's not that difficult.

• Just clean it up.

Multiple Choice

What is the difference between empathy and sympathy as illustrated in the situation?

• Empathy is understanding the client's feelings

• Sympathy is feeling sorry for the client

• Empathy involves active listening

• Sympathy involves ignoring the client's feelings

Multiple Choice

What are the key differences between empathy and sympathy as described by Carl Rogers?

• Empathy is passive, sympathy is active

• Empathy involves understanding, sympathy involves feeling sorry

• Empathy creates dialogue, sympathy does not

• Empathy is emotional reaction, sympathy is active listening

Multiple Choice

What is the URL of the video?

• https://www.youtube.com/watch?v=XXb2awAbmUA

• https://www.youtube.com/watch?v=abcd1234

• https://www.youtube.com/watch?v=efgh5678

• https://www.youtube.com/watch?v=ijkl9012

Multiple Choice

What are the key principles of empathy and professionalism mentioned in the text?

• Listen actively

• Show indifference

• Avoid responsibility

• Discuss with colleagues

Multiple Choice

What are the common expressions of empathy listed in the image?

• Emotional expression

• Indifference

• Apathy

• Disinterest

Multiple Choice

Professional boundaries prevent:

• Effective communication

• Workplace friendships

• Overstepping roles

• Teamwork

Multiple Choice

Setting professional boundaries in the workplace helps to:

• Create confusion about roles

• Reduce productivity

• Enhance work-life balance

• Increase personal conflicts

Multiple Choice

What are the signs that empathy has exceeded its limits?

• Feeling responsible for the client's feelings

• Taking on more than required

• Wanting to save the client

• Feeling guilty when saying no

Multiple Choice

What are some ways to take care of yourself according to the text?

• Take breaks and practice relaxation

• Ignore your emotions

• Work continuously without rest

• Avoid talking to colleagues

Multiple Choice

Why are boundaries important in professional relationships?

• To create emotional dependency

• To ensure professional help is provided

• To avoid personal relationships

• To increase client trust

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