Falcon Navigation

Falcon Navigation

12th Grade - University

12 Qs

quiz-placeholder

Similar activities

Pronouns Quiz

Pronouns Quiz

University

15 Qs

FET1020 - 07 The will, search for good and happiness

FET1020 - 07 The will, search for good and happiness

University

10 Qs

Agile

Agile

University

10 Qs

Big Picture Review

Big Picture Review

9th - 12th Grade

10 Qs

NSA S.E.A. Ladies Q1 Assembly

NSA S.E.A. Ladies Q1 Assembly

University

10 Qs

EMPRENDIMIENTO II

EMPRENDIMIENTO II

University

10 Qs

Teamwork For Military Service

Teamwork For Military Service

1st - 12th Grade

10 Qs

ISO 9001:2015 101

ISO 9001:2015 101

University

10 Qs

Falcon Navigation

Falcon Navigation

Assessment

Quiz

Professional Development

12th Grade - University

Easy

Created by

Julius James

Used 2+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the main types of reports taken in Falcon?

New Reports, General Reports, Follow-up Reports, Location Inquiries
Falcon Reports, Category Reports, Agent Reports, Restaurant Inquires
a.  Caller Inquiries, Customer Reports, Employment Inquiries, Customer Complaints

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a guest wants nutritional information how would you categorize this report?

Problem
Request
Emergency
Suggestion

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where can you search for allergy information in Falcon?

In the category tree 
In the Dynamic questions
In the FAQ’s
In the CTI pop-up screen

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If Falcon does not allow you to go to the next screen, what is NOT likely the problem?

You are missing a piece of information
You did not answer a required question
You spent too much time on one screen
None of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When completing a report in Falcon, you can either Hold for Review or Save and Transmit the report. True or False? 

True
False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which would be the fastest way to search for a category?

Throw a dart at the computer
Search the FAQ’s
Ask your neighbor
Search using the “Find Now” box

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these would NOT be useful in searching for a restaurant’s location?

Zip Code
Store number
Phone number 
Managers name

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?