
Types of Lodging Test
Authored by Kandra Gunter
Other
10th - 12th Grade
Used 15+ times

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13 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Jayla has MORE than one hotel location with the SAME name and SAME OWNERSHIP. What type of hotel does Jayla have?
Chain Hotel
Franchise Hotel
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Walter and Kiera are always providing service that meets or exceeds customer expectations. What kind of service is this?
Quality Service
OKAY Service
So-so Service
Franchise Service
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If Jasmine and Eric NEVER return to Chick-fil-a because of how terrible they were treated, what kind of service did they receive?
Great Service
Poor Service
Amazing Service
Get-Right Service
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ruben has an contractual agreement with Tracy and Keyunna to manage a Marriott Hotel.
Management Contract
Chain Contract
Shake-on-it Contract
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Todd and Deshaun have formed a ___________ together, where they work together to manage one hotel and restaurant.
contract
partnership
chain
franchise
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ayeilah is a waitress and bartender at Chili's, which is located in the __________ where customers can see her.
Back-of-the-house
Out-of-the-house
Front-of-the-house
Raise-the-roof-of-the-house
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Richel and Jacqueline work in areas of the hotel and restaurant where customer can NOT see such as the kitchen and office. Where is this?
Front-of-the-house
Back-of-the-house
Out-of-the-house
Who's-House-My-House
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