Bus Mngmnt - Chapter 12

A democratic leader encourages decision-making

• True
• False

Leadership style is the general way a manager treats and supervises employees

• True
• False

which function of management decides the goals and objectives for the company?

• staffing
• leading
• organizing
• planning

Leaders who do not listen to others and makes all the decisions themselves.

• democratic
• autocratic
• laissez-faire

Which function of management involves— — an effort to direct and lead people to accomplish the planned work of the organization.

• controlling
• implementing
• leading
• staffing

Which function of management deals with determines what extent the business is accomplishing goals set in the planning stage.

• controlling
• implementing
• leading
• staffing

Managers accomplish goals through using people and resources.

• false
• true

The way people get along with each other are know as

• core values
• human relations
• ethical practices
• leadership

Which of these is a disadvantage of democratic management?

• staff are motivated by involvement
• employees get closer the the customers
• decision-making is likely to be slower
• employees are more loyal to the business

When employees have little or no input in decision making, managers use a(n):

•  free-rein style.
•  interpersonal communication style.
•  autocratic leadership style.
•  participative style.