Professionalism

A ______________ is someone who gets the job done as expected, and follows appropriate behaviors in the workplace

• Professional
• Employee
• Worker
• Competent person

When someone is __________, they have the skills and knowledge to successfully complete tasks.

• professional
• competent
• well-mannered
• skilled

The action of staying late at work to get the job done would show that someone is:

• professional
• trustworthy
• respectful
• committed 

In any profession (workplace), it’s important to be seen as approachable. What does this mean?

• Everyone can talk disrespectfully to you because they know you won’t mind
• a.  Everyone feels they can come up to you; you seem friendly and easy to talk to.
• a.  Everyone likes your grooming and wants to ask about your outfit
• your attitude and behavior match the person you're talking to at the time

If someone hands a worker too much money, and the worker has to decide whether to keep the money or give it back, will be a decision based on their _______.

• Values
• Professionalism
• Morals
• Code of conduct

Employees should always keep their ______ separate from the workplace.

• Demeanor
• Morals
• Personal life
• Values

True or false: It’s appropriate to have an argument with a coworker if it’s not in front of the customers.

• True
• False

To support someone at work means to:

• agree with everything they say
• to encourage them and help them 
• to be their friend
• to show them how to be competent

Which of the following would be considered professional behavior?

• Letting a customer know that you're in charge
• Reminding your coworkers that they should be on time everday
• Working from the time you come to work, until the time you leave
• Leaving early when a coworker gives you permission

True or false: tattoos and facial piercings are seen as professional for every job 

• True
• False