BUS302-UNIT2(Produce Business Documents)

_____________are used to communicate with individuals outside of the office.

• Business letters

• Emails

• Instructions and procedures

• Manuals

____________is the fastest way of sending business letters and may include many people in one email as Bcc or CC. the sender should include his/her name, job title and contact information at the bottom

• Business letters

• Emails

• Manuals

• Instructions and procedures

Delivering a business letter manually is mostly delivering goods and it has a thankful message from the sender.

• Business letters

• Emails

• Manuals

• Instructions and procedures

All business documents has to be written in understandable language and has to be typed.

• True

• False

The sender of the documents has to review it and make sure that everything has been written in concise and informative style.

• True

• False

The appearance of documents has to be polished before you send it. The ______________ process begins with reading the text form beginning to end.

• creating document

• polishing document

• analysis document

• designing document

How many times we have to do polishing document

• 1

• 2

• 3

• 4

The polishing document process begins with reading the text form beginning to end. The first time through:

• check for content

• for overall organization

• for appropriateness

• for the correctness

Each company or organization has its own policy, procedures and guidelines applying to writing documents

• True

• False

This is a tool in Office Word for

• Creating tables (Tables systems)

• Creating charts (Charts systems)

• Creating shapes (Shapes systems)

• Creating lists (Point numbering systems)