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Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This is a feature that notifies customers of transactions billed to their account that may require additional review.
Second Look
Third Eye
CreditWise
Autonotify
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Will Capital One restrict an account if the customer will not respond to the Second Look alert?
Yes. Customer needs to be able to reply.
No. Not responding to the Second Look alerts do not restrict an account.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This feature of the Capital One mobile app allows customers to receive notifications of their spending in real time.
Card Lock
CreditWise
Instant Purchase Notification
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It is a way to send money securely to almost anyone in the US using this feature in the Capital One mobile app.
Western Union
Zelle
Cebuana Lhuillier
Paypal
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Other than passwords, our customers have the capability to use this customized pattern in the mobile app.
Fingerprint
Sureswipe
Touch ID
PIN
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False. Customers can instantly lock their Capital One card in the mobile app if it is misplaced, lost or stolen.
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It is a chatbot that helps manage your money by texting in a conversational way.
Siri
Alexa
Eno
Genie
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