Which is the best way to reduce office related risk?

• Carry out staff training.

• Carry out risk assessments

• Report incidents to superiors.

• Improve resource maintenance.

How are customer records maintained?

• Updated

• Deleted

• Shared

• Archived

What is the first action to be taken when a hazard has been identified in the workplace?

• Assess the risk.

• Prevent the incident occurring.

• Complete the necessary documents.

• Report the situation to a line manager.

Which of the following steps is: implementing business strategies, into continuity plans.

• Develop strategy

• Develop response

• Managerial risk

• None of the above

What is the most likely result of having no policy on intellectual property?

• Confusion

• Increased control.

• Loss of business control and progression.

• Increased efficiency.

What is covered by intellectual property?

• Invention

• Buildings.

• Equipment.

• Hardware

Why must a business have warning systems?

• To alert all employees

• To meet assembly points

• To get help from police, fire and ambulance

• To meet legislation

What is intellectual property:

• Creations of the mind; like new ideas or inventions used for the purpose of business.

• Old creations copied by other businesses.

• Personal creations at home.

• Famous people in the music industry.

Which of the following is a planned method for storage?

• Record System

• Planning System

• Storing System

• Filing System

In alpha-numeric filing

• Only numbers are used.

• Only alphabets are used

• Both numbers and alphabets are used.

• Dates are used.