________ is a system of goal setting and implementation that involves a cycle of discussion, review, and evaluation of objectives among top and middle managers, supervisors, and employees.

• The three-step planning system
• Cyclical objective analysis
• Management by objectives
• Objective planning

Which of the following is a challenge that is facing the human resource managers of today? 

• Too many unemployed scientists and computer engineers
• An increasing number of Gen Y’ers in the workforce
• An increased demand for uniformity in benefits offered to employees
• A shift in employee attitudes toward work

The _______________ was created by the Civil Rights Act of 1964, and has since become a formidable regulatory force in the administration of human resource management. 

• AFL-CIO
• Affirmative Action Transition Commission
• National Labor Relations Board
• Equal Employment Opportunity Commission

A __________ is a two-part process. One part explains what an employee would actually do at various jobs.

• job title review
• job assessment
• job analysis
• performance appraisal

It is sometimes advantageous to hire from within because it __________. 

• allows the firm to effectively use the "employment at will" strategy.
• ensures that the best qualified person gets the job.
• eliminates the need to meet affirmative action regulations.
• is less costly, and helps maintain employee morale.

_____________ workers do not have the expectation of regular, full-time employment.

• Contingent
• Indentured
• Apprenticed
• Underemployed

The purpose of ____________ is to increase an employee's ability to perform productively. 

• job enrichment
• contingency planning
• training and development
• employment tests

____________ introduces new employees to the organization, their fellow workers, their supervisors, and to the policies, practices, and objectives of the firm. 

• Job specification
• Employee orientation
• Vestibule training
• Employee initiation

At Washington Seat Belt Industries, new workers are immediately assigned to jobs. They learn by doing the actual work and by watching longer-term employees. This company uses a policy of: 

• vertical assimilation.
• vestibule training.
• on-the-job training.
• operational apprenticeships.