Chapter 16 Marketing Quiz

What is the name of the contract between a buyer and a supplier that lists the quantity, price, description of products,

and terms of payment and delivery?

• Invoice

• Terms-Of-Sale

• Merchandise Plan

• Purchase Order

What is a typical cash register arrangement?

• coins in front, bills in back, largest denominations on right

• bills in back with empty compartment on right, coins in front

• coins in front, bills in back, last right compartment for $1 bills

• coins in back, bills in front, largest denominations on left

What should you do when a customer interrupts you with a question while you are making change?

• ignore the interruption

• answer quickly

• write down the amount you have already counted

• close the cash drawer and answer

Anne bought three packages of paper at $4.25 per package, six boxes of paper clips at $3.68 per box, and two

pens at $6.19 apiece. Assuming a tax rate of 6 percent, what was the total cost of her purchase?

• $50.04

• $47.21

• $50.03

• $49.84

How can a salesperson best avoid disagreements with a customer about change when using a non-POS system?

• by announcing the total amount of the sale

• by placing the money on the cash drawer ledge

• by counting aloud when giving the customer change

• all of the above

A written record of a sales transaction is called a sales ____________________.

• manual

• return

• item

• cash

• check

A(n) ____________________ sale is considered a transaction when a customer pays for a purchase with a check.

• manual

• return

• item

• cash

• check

On a purchase order, the ____________________ number is a vendor's catalog designation that identifies the merchandise being ordered.

• manual

• return

• item

• cash

• check

Merchandise that a customer brings back to a store for cash refund or credit is called a(n) ____________________.

• manual

• return

• item

• cash

• check

When an electronic wand or scanner does not function properly, a salesperson can enter sales transaction information into an electronic cash register by using ____________________ key entry.

• manual

• return

• item

• cash

• check