Business Management

Most of the operational planning in a business is the responsibility of supervisors

• True

• False

• Wrong answer - don't pick

Which of the following is NOT an example of an operational plan?

• setting monthly production levels

• developing a department budget

• watching Netflix

• planning inventory levels

Goals are the results a business expects to achieve.

• True

• False

Authority in an organization is delegated

• from top to bottom

• from one department to another

• started from the bottom...now we're here

• started from the bottom...now the whole team is here

A list of steps to be followed for performing certain work is a

• process

• goal

• method

• procedure

Goals shouldn't be communicated to employees, because it will result in too much pressure

• True

• False

Managers have access to specialists for advice and assistance in

• line organization

• line-and-staff organization

• a project or matrix organization

• none of the responses

All authority can be traced in a direct line from the top to the bottom in

• a line organization

• a matrix organization

• a team organization

• all of the responses

Procedures can be developed to describe how a policy should be implemented.

• True

• False

An organizational chart is a visual device that lists the policies and procedures of a business

• True

• False