Business Management Unit 3

The opening sentences of an effective business letter should

• come right to the point.

• always be formal.

What often appears at the bottom of a business letter if a sales brochure is attached?

• Company signature

• Enclosure notation

Which of the following is an activity associated with the organizing function of management:

• Determining the division of labor

• Inspecting the quality of outputs

An important aspect of the organizing function of management involves

• motivating team members.

• establishing levels of authority

Which of the following phrases summarizes the overall purpose of employee orientation:

• "Starting off on the right foot"

• "Been there; done that"

Most businesses provide employee orientation as soon as new employees report for work because

• employees can learn everything in the beginning.

• that is when employees are anxious to learn.

Which of the following is a benefit to businesses of orienting new employees:

• Reduces turnover

• Provides information

One way for businesses to help employees prioritize their work responsibilities is by conducting a(n)

• company study.

• job analysis.

When assisting employees with prioritizing work responsibilities, it is often helpful to

• talk with the employees.

• question the applicants.

The primary purpose of developing organizational goals is to

• provide direction.

• establish loyalty.