
Employability
Authored by Lisa Millard
Special Education
9th Grade
Used 13+ times

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28 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You woke up really sick and you can't go to work. What do you do?
Go back to sleep.
Have my mom call my work and tell them I'm sick.
Call my manager and/or use the work site to call in sick.
Still go to work!
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
I am about to go on my break. I'm so hungry. A customer comes up to me and ask me if I can help her find a product. What do I do/say?
Sorry Lady! It's my break in a minute!
I can help you after my break.
"I would be happy to help you, yet it's my break"
I would smile and say "I'm glad to help you"!
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A customer becomes very angry with me because I can't find what she is looking for. What do I say/do?
I nicely say to the customer "I would be happy to get someone else to help you" then I would get a co-worker or manager.
I would say sorry and walk away from the customer..
I would raise my voice back to the customer.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
One manager ask you to sweep. While getting the broom, your other manager tells you to empty the trash. What do you do?
Sweep and ignore the other manager.
Tell the 2nd manager who told you to take out the trash that you would be happy to after you sweep.
Take out the trash
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A person who works for the same company
Worker
Co-Worker
Handbook
Employee
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
How soon before your interview should you arrive at the venue?
15 mins
2 hours
1 hour
2 minutes
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Which of the following is positive body language?
Slouching
Putting your feet on furniture
Looking at your phone
Making eye contact
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