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12 Qs

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Professional Development

University

Medium

Used 2+ times

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12 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When do we start using Alma offline to record issues and returns?

A) Thursday 11 April at 6pm

B) Friday 12 April at 6pm

C) Friday 12 April at 8am

D) Saturday 13 April at 8am

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

During the switch period can we record issues and returns on the same computer?

A) Yes. Alma offline will be on 2 computers and both can be used for issues and returns

B) Yes. Alma offline has a ‘toggle button’ that allows us to use the same computer for both functions when the lending desk is busy

C) Yes. We just need to be very careful how we do it

D) No. Issues and returns must be logged on different (dedicated) computers

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer has a fine for a returned book in Aleph. This fine is owing when we start the switch. What is the status of the fine in Alma?

A) The fine doesn’t migrate into Alma – no fine

B) The fine migrates into Alma and we can see the reason for the fine

C) The fine migrates into Alma but we can’t see the reason for the fine

D) We are waiving all fines, so no fine will show in Alma

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer has a fine that is accruing for a book that is still on loan and hasn’t been returned. What status will this accruing fine have in Alma?

A) The fine will migrate into Alma and will continue to accrue

B) The fine will migrate but will be fixed to the amount it was when we started the switch period

C) The fine will not exist under the new lending policies so will not migrate into Alma

D) The fine will not exist because we are waiving all fines for customers

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Are we honouring reservations that are active and on the hold-shelf awaiting collection as we start the switch?

A) Yes. We are honouring active reservations that have reached the hold shelf

B) Yes. We are honouring all reservations whether they have reached the hold shelf or not

C) No. We are not honouring any reservations

D) No. Reservations do not exist in Alma

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer wants to access their borrowing history after we start to use Alma on 15 April. How do they get this?

A) They get this through the link on NUsearch

B) They can no longer get this. It is lost during the switch and cannot be retrieved

C) They ask library staff and we can get this for them from Aleph for 3 months

D) They ask library staff and we can get this for them from Aleph forever

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can we update community borrower records during the switch?

A) Yes. We can update the borrower’s record in Aleph and this will appear in Alma

B) Yes. We can take their details on a registration form and enter this into Alma after we go-live

C) No. They will need to come back into the branch after we start to use Alma and give us their details then

D) No. They should update their own record after we go-live with Alma

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