day 2

Mr. Kushagra Varshney, customer has received an SMS to his mobile phone, informing him that, he had one $1 mn in Coca Cola context, asking him to access a website and furnish his account details therein. What type of fraud is it?

• Vishing
• Phishing
• Smishing
• Social Engineering

Mr. Bharat Sakinala, customer has received an e-mail that he has won a jackpot of , informing him that, he had one $1 mn in a Lottery based on email ids, asking him to access a website and furnish his account details therein. What type of fraud is it?

• Vishing
• Phishing
• Smishing
• Social Engineering

Mr. Srivatsa Balakrishnan, customer has received a telephone call from the Bank that, they are going to deactivate the existing ATM Debit Card, and will be issuing an International Debit Card and asked him to provide his Debit Card Number, CVV Number and Expiry Date to cross check his credentials. What type of fraud is it?

• Vishing
• Phishing
• Smishing
• Social Engineering

What is not one of the conditions for accepting a second complaint from the customer, in a “successful but disputed” ATM transaction, if it is a Social Engineering Fraud?

• The transaction must have been done at one of SBI ATMs
• Customer must have attempted the transaction but did not complete
• Customer must be SBI customer
• The card must have been blocked before the transaction took place

One of these frauds may not affect the Bank.

• Smishing
• Hacking of ATM database
• Switching off of ATM power or network
• Cash hopper manipulation

What is the formula for reconciling the ATM Transactions?

• Physical cash must be tallied with Admin Balance
• Admin Balance must be tallied with BGL 3198 Balance
• Physical cash, Admin Balance and BGL 3198 balance must tally with one another
• None of the above

Can Vistaar Customer create e-TDR & e-STDR?

• Vistaar corporates to create e-TDR & e-STDR for more than Rs. 1 Crore.
• Vistaar corporates to create e-TDR & e-STDR for less than Rs. 1 Crore.
• No, Vistaar corporates cannot be created e-TDR & e-STDR.
• None

Are CIINB Customer able to upload Insurance details?

• Insurance details can be uploaded through CINB Vyapaar corporate
• Insurance details can be uploaded through CINB Vistaar corporate.
• Both a. and b.
• None

Match the following
A. Freedom i. Khata
B. Privilege ii. Khata Plus C. Advantage Plus iii. Vyapaar D. Advantage iv. Vistaar

• A-i, B-ii, C-iii, D-iv
• A-iii, B-iv, C-ii-, D-i
• A-iv, B-iii, C-ii, D-i
• A-ii, B-I, C-iii, D-iv

After taking appropriate action in respect of Manual Intervention Transactions conducted through Retail Internet Banking (RINB), the branch has to

• Update in the branch interface, www.inbintranet.com
• Choose the function Update in CBS screen no. 060035
• Change the status of the transactions from ‘unprocessed’ to ‘processed’ and transmit
• Choice (2) & (3)