Dining Review : JB M.Concepcion

A place in Jollibee where customer joins the line at the counter area.

• Entrance

• Exit

• JKP

• Lobby

Dilution for Klin

• 1 pack : 16 liters of water

• 1pack : 20 liters of water

• 2 packs : 20 liters of water

• None of the above

Dining key steps

• Smile

• Greet the customer

• Both A & B

• None of the above

Dining priorities # 2

• Availability of clean trays

• Bussing of tables

• Delivery of pending orders

• Trash disposal

Pre-heating time of cutlery warmer

• 15 mins

• 10 mins

• 20 mins

• 30 mins

Spoon must be placed on lower inset of cutlery warmer.

• True

• False

Fork must be placed on the upper inset of cutlery warmer

• True

• False

ATT at Dining

• 45 secs

• 30 secs

• 25 secs

• 15 secs

Dilution of APS

• 1sachet : 16 liters of water

• 1 sachet : 20 liters of water

• 1 sachet : 40 liters of water

• 2 sachet : 20 liters of water

How do OOT is done

• If 3 persons in line

• starts from 3rd person in line moving backwards in a zigzag motion

• Starts from the 2nd person in line moving backwards in a zigzag motion

• Starts at last person moving forward