
E-SERVICE PRODUCT

Quiz
•
Professional Development
•
Professional Development
•
Hard
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20 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Layanan / usaha untuk menerima / mengirim / memberikan “E-Product” yang dimediasi oleh teknologi informasi guna membantu dan memudahkan interaksi antara produsen dan konsumen adalah definisi dari …
Service Quality
E- Service
Service Skill
Self Service
IT Service
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Berikut adalah keuntungan menjual produk E-Services, kecuali ...
Tidak memiliki onhand
Mudah didisplay
Tidak dapat rusak dan expired
Tidak perlu melakukan stock opname
Mendapatkan keuntungan tanpa menyediakan stocknya
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Berikut ini adalah faktor keberhasilan penjualan E-Services, kecuali …
Personil dapat melakukan penawaran dan mentransaksikan
Albi Kios dalam keadaan menyala dan dapat digunakan
Tablet dalam kondisi Online
Jaringan dalam keadan online
Sarana promosi tersedia dan dalam
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Di bawah ini yang merupakan fitur e-complience adalah …
Dompet elektronik
Pembayaran tagihan
Layanan jasa keuangan Bank & Non-Bank
Pembayaran cicilan
Pembayaran tiket pesawat
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Transaksi transfer dana yang bisa dilakukan di Alfamart adalah …
T Cash
Jack Card
Paypro Remitance
E Money
Mandiri E Cash
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Salah satu produk dari E-Device adalah …
CSR (Corporate Social Responsibility)
SPE (Sales Per Employee)
PIN (Personal Information Number)
APC (Average Purchase Customer)
EDC (Electronic Data Capture)
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Kartu kredit / debit Bank BNI, BRI, Mandiri bisa digunakan di EDC …
BCA
DKI
Kartuku
Link
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