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Chapter 4 Communicating for Success (2) p.m.)

Authored by Patricia Sanders-Cross

Life Skills

10th - 12th Grade

Used 4+ times

Chapter 4 Communicating for Success (2) p.m.)
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36 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Communication is the act of effectively sharing information between two people, or groups of people, so that it is effectively understood.

true
false

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

To earn a client’s trust and loyalty, you need to always approach a new client in a formal and reserved manner.

true
false

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Effective human relations and communication skills build lasting client relationships, aid in your growth, and help prevent misunderstandings.

true
false

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Poeple who are rude insensitive and generally unfeelinged are usually_____.

mature
immature
responsible
insecure

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When bringing issues or problems to your supervisor or salon manager it is important to be_______.

an antagonist
a complainer
a problem-solver 
a tattle-tail

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The best way to understand others is to begin with a firm understanding of_______.

your parents
yourself
cosmetology
anthropology

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In dealing with conflicts that may occur between your coworkers it is important to______.

get involved
take sides
remain neutral
offer opinions

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