How do you open a program such as a Microsoft Word when there are no icons on the desktop?​

• Right click to reveal all icons.

• Restart the computer.

• It is not possible to open program if no icons are on the desktop

• Click the start button and select program from the menu.

What does the "Reply to All" e-mail function do?

• It will generate a reply message to all of the recipients of the message.

• It will send a reply message to every entry in your address book.

• It will generate a reply message only to the sender of the message.

• This function is not possible.

Which two websites offer free email service?

• Yahoo and Amazon

• Yahoo and Google

• I-Tunes and Twitter

• Library website and Hotmail

What is PII ?

• Personally identifiable information

• Pin Individual Identifier

• Personal Individual Identity

• Personal Information Identity

What is Clean Desk ?

• Santized our table

• Ensure table without clutter

• Ensure no unsecured item and information left

• Ensure table is clean all time