Introduction to Healthcare 1st Nine Week Review

Which of the following careers requires the most training?

• Aide or Assistant

• Professional

• Technician

• Technologist or Therapist

Which of the following career levels requires the least amount of training?

• Professional

• Aid or Assistant

• Technician

• Therapist

HOSA and Skills USA are examples of what types of organizations?

• Community Organizations

• Civic Organizations

• Student Organizations

• Professional Organizations

Which of the following is true of communication barriers?

• Best way to deal with prejudice is to tolerate it and ignore it.

• Someone with preconceptions is open-minded towards other and their ideas.

• Cultural communication barriers are simple to overcome.

• When people are preoccupied with their own problems, they can miss most of the message being conveyed by another person.

What should be done if you are concerned about a patient's ability to understand important information?

• Get permission to speak to the patient's family member

• Give the patient the information and hope the patient will understand.

• Assume that the patient will not be harmed if they do not understand all the information.

• Leave it to the physician to figure it out. It is not your problem.

Which of the following true of telephones?

• It is a great tool to convey complex information or bad news.

• It is a great tool to help healthcare workers to multitask.

• It doesn't matter what your facial expression looks like because the patient doesn't see you.

• It is critical to be professional while you use it.

What is another term for symptom?

• Objective Observation

• Subjective Observation

• Assessment

• Plan

What should healthcare workers strive for when using the telephone?

• Using a monotone voice.

• Eat and drink while talking

• Use a clear voice with a normal volume

• Hold the microphone on your mouth

Which is a good way to respond to constructive criticism?

• Make an excuse

• Become angry

• Blame others

• Show appreciation

After entering the patient's room, what should you do first?

• read the chart

• begin treatment

• sit down

• introduce yourself