Communication in health and social care

What is verbal communication in health and social care

• Verbal communication is the use of words and sounds to share information with others

• Verbal communication is how we listen to other people.

• Verbal communication is using sign language.

• Verbal communication is the best way to communicate.

What is proximity?

• The way we sit and stand can express feelings.

• Distance between two objects.

• How close we are to somebody?

• Speaking to a client in sign language.

Making eye contact means.

• Making eye contact involves staring.

• Making eye contact means not blinking.

• Making eye contact can be a way of letting your service user know you are watching them.

• Making eye contact can be a way of building a connection with someone

Interpersonal communication is between..

• people

• By email

• In writing

• By text

If the room is too warm.

• It may make the service user sleep.

• It can make the uncomfortable

• The service user will relax.

• The air will not circulate

Which is the odd one out

• Verbal

• Non verbal

• Written

• Holistic

What are the stages of tuckmans mode.

• Forming, norming, storming, performing, confirming

• Forming, norming, performing, storming, mourning

• Forming, norming, storming, performing, returning

• Forming, storming, norming, performing, adjourning

How many stages are in Argyles communication model?

• 4

• 8

• 7

• 6

Barriers to communication include

• Illness

• Age

• Medication

• Substance use

• All of the above

Jargon

• Should be used

• Is disempowering

• Is essential

• Should only be used in writing.