An employee has been asked to evaluate a project that is experiencing some performance challenges. She asked the project manager to call a meeting with the project sponsor. The project manager replies that he does not know who the project sponsor is. The employee decides to review the initial project document. Which document should she request?

• business case

• project baseline document

• project charter

• project plan

Which tool or technique would be useful when developing the project charter?

• customer survey

• expert judgement

• PERT method

• planning guide

A customer calls the project manager and informs her of a minor change to a requirement on the project. What is the first thing that the project manager should do?

• analyze the request and its costs on the project

• ask the customer to provide a formal change request

• instruct her team to implement the minor change

• note the change in her weekly notes for review

A project manager is implementing a variety of approved changes to a project. Which would least likely be a type of approved change?

• corrective action

• defect repair

• lessons learned

• preventive action

A project manager has discovered that a project is outside the original scope. The project manager has requested a change to bring expected future performance of the project work back in line with the project management plan. What type of change implementation has the project manager requested?

• corrective action

• defect repair

• lessons learned

• preventive action

Heather is working on a project to create a new running shoe. She is working with her stakeholders to decide the color combination for the shoe. Heather decides that they will vote, and everyone has to agree on the color combination. Heather is using which tool or technique to collect requirements?

• dictatorship

• majority

• plurality

• unanimity

Steve is in charge of building a house, and he is currently working on the project scope statement. Steve has a budget of $250,000 and six months to finish building the house. These components would be listed under what section in the project scope statement?

• project appearance criteria

• project constraints

• project deliverables

• project exclusions

Ashlyn's pottery project for art class must dry before she can put on a final coat of glaze. This is an example of a/an:

• abstract dependency

• discretionary dependency

• external dependency

• mandatory dependency

Glenn is determining the project cost baseline by calculating the costs approved for each of the project's work packages. Glenn is determining the:

• actual cost

• cost variance

• earned value management

• planned value

Hollie is managing a bathroom renovation project that has a budget of $1,500 and is 40% complete. Hollie planned to spend $500 a month on the three-month project. Hollie is evaluating the status of the project at the end of the first month. What is the project's planned value?

• $500

• $600

• $1,000

• $1,500