MAN 1107 SLO 47-49

________ refers to the process of dividing organizational functions (sales, production, accounting/bookkeeping) into separate units.

• Departmentalization
• Coordination
• A chain of command
• Empowerment

An organization with only a few layers of management is known as a(n):

• coordinated organization
• leveraged organization
• tall organization
• flat organization

Springfield National Bank organizes its loan operations based on the market served, such as consumer, small business, and nonprofit organizations. Departmentalization based on ________ allows Springfield to better serve borrowers with different needs.

• function
• geography
• customer group
• process