revision for test 2 - ADR 213

give 6 examples of written communication

what are the benefits of written communication ? write 4 of them

what are the uses of letter in business?

what is the last part of a memorandum?

• title

• heading

• reference initials

• body of the message

it is used to record and transmit short but important messages within an organization. 

• report

• memorandum

• advertisment

• business letter

all of the following are limitations of written communication , expect :

• time-consuming for both sender and receiver 

• the message cannot be changed

• no personal contact

• feedback is slower

Additional papers come with the letter is called Carbon Copy.

• true

• false

business letter should be: 

• in hand writing 

• simple and direct 

• too long 

• using difficult language