Quiz 1 Travel Agency Operations

1. The first around the world conducted tour started on ______________________.

• 1931

• 1846

• 1872

• 1845

____________usually specialized in creating tour programs and marketed either direct to customer or through travel agency.

• Full service agency

• In plant agency

• Incentive agency

• Group agency

Which one of the following is the criteria of in plant travel agency?

• Offer online booking

• Sell directly to clients on behalf of service providers

• A branch office of travel agency

• Specializes in creating tour programs

Commission earned by a travel agency that is higher than the standard level, as a bonus or incentive to increase productivity refer to _________________.

• mark-up

• incentives

• commission

• override commission

The diagram above is about ____________.

• Distribution of products

• Distribution of tour leader’s job

• Pattern of distribution

• Chain of distribution

Tour wholesaler is responsible ___________________________________________.

• to create and market inclusive tours

• to leave the operations of the tour to suppliers or companies

• to put packages together and market them.

• to give services with remuneration outside Malaysia

-provide information and expertise

-provide travel arrangements

The statement above is referring to­­­­­­­­­­­ ________________________

• Tour operators

• Travel agency

• Tour wholesaler

• Tour leader

_____________ are responsible to plan, arrange, and market tour packages to a variety of domestic and /or worldwide destinations.

• Tour leader

• Tour operators

• Tour guide

• Tour wholesaler

The functions and duties of tour leader are ____________________________________.

• sell the packages directly to public

• create their own products

• prepare a file of local information

• tour wholesaler do not leaves operations of tour

Planning, preparing and marketing travel related product is a function of _______________.

• Travel agent

• Tour operator

• Supplier

• Tour leader