Talking on the phone

Mrs. Ida : I’d like to book a flight to Hong kong, please.

Nisa : Which airline would you like to use?

Mrs. Ida : Which is the cheapest?

Nisa : Well, when do you want to travel?

Mrs. Ida : On May 1st.

Nisa : Would you like a return ticket?

Mrs. Ida : Yes. I’m coming back on the 9th

Nisa : Let me see. KHJ Airline costs $288 and JLK Airline costs $293. Both are tourist class

Mrs. Ida : I choose JLK Airline.

Nisa : How many seats would you like?

Mrs. Ida : Just one.

Nisa : Alright, Ma’am. May i know what your name please?

Mrs. Ida : I’m Ida Priscilla

Nisa : Your phone number and e-mail, please?

Mrs. Ida : 823 82380, my e-mail is [e-mail].

Nisa : Thank you Ma’am. We would like to send you the confirmation.

What is the topic of the dialogue?

• Making arrangement

• Booking a table at a restaurant

• Booking a room for one person

• Booking a flight

• Making reservation of hotel room

Mrs. Ida : I’d like to book a flight to Hong kong, please.

Nisa : Which airline would you like to use?

Mrs. Ida : Which is the cheapest?

Nisa : Well, when do you want to travel?

Mrs. Ida : On May 1st.

Nisa : Would you like a return ticket?

Mrs. Ida : Yes. I’m coming back on the 9th

Nisa : Let me see. KHJ Airline costs $288 and JLK Airline costs $293. Both are tourist class

Mrs. Ida : I choose JLK Airline.

Nisa : How many seats would you like?

Mrs. Ida : Just one.

Nisa : Alright, Ma’am. May i know what your name please?

Mrs. Ida : I’m Ida Priscilla

Nisa : Your phone number and e-mail, please?

Mrs. Ida : 823 82380, my e-mail is [e-mail].

Nisa : Thank you Ma’am. We would like to send you the confirmation.

How many does Mrs. Ida look for?

• One

• Two

• Three

• Four

• Five

Mrs. Ida : I’d like to book a flight to Hong kong, please.

Nisa : Which airline would you like to use?

Mrs. Ida : Which is the cheapest?

Nisa : Well, when do you want to travel?

Mrs. Ida : On May 1st.

Nisa : Would you like a return ticket?

Mrs. Ida : Yes. I’m coming back on the 9th

Nisa : Let me see. KHJ Airline costs $288 and JLK Airline costs $293. Both are tourist class

Mrs. Ida : I choose JLK Airline.

Nisa : How many seats would you like?

Mrs. Ida : Just one.

Nisa : Alright, Ma’am. May i know what your name please?

Mrs. Ida : I’m Ida Priscilla

Nisa : Your phone number and e-mail, please?

Mrs. Ida : 823 82380, my e-mail is [e-mail].

Nisa : Thank you Ma’am. We would like to send you the confirmation.

How many days will Mrs. Ida be in abroad?

• One day

• Three days

• Eight days

• Ten days

• A week

Mrs. Ida : I’d like to book a flight to Hong kong, please.

Nisa : Which airline would you like to use?

Mrs. Ida : Which is the cheapest?

Nisa : Well, when do you want to travel?

Mrs. Ida : On May 1st.

Nisa : Would you like a return ticket?

Mrs. Ida : Yes. I’m coming back on the 9th

Nisa : Let me see. KHJ Airline costs $288 and JLK Airline costs $293. Both are tourist class

Mrs. Ida : I choose JLK Airline.

Nisa : How many seats would you like?

Mrs. Ida : Just one.

Nisa : Alright, Ma’am. May i know what your name please?

Mrs. Ida : I’m Ida Priscilla

Nisa : Your phone number and e-mail, please?

Mrs. Ida : 823 82380, my e-mail is [e-mail].

Nisa : Thank you Ma’am. We would like to send you the confirmation.

What can we learn from the dialogue?

• Mrs. Ida prefers JLK Airline to KHJ Airline

• Mrs. Ida will go to Hong kong with her family

• Mrs. Ida chooses the cheapest flight

• Mrs. Ida does not reserve a return ticket

• Mrs. Ida will take a business class of the flight

Hasan : Hello, can I speak to Benny?

Beny : It’s Beny speaking

Hasan : Hi, Ben. I heard that you can cut hair.

Beny : Yes. Do you want me to cut your hair?

Hasan : Yes.

Beny : When do you want to come in? I’m busy on Sunday.

Hasan : What about Saturday afternoon?

Beny : Yes, is it 4 o’clock okay?

Hasan : Yes, thats fine. Thanks

Beny : Okay, see you on Saturday

Hasan calls Beny to. . . . .

• Make an appointment

• Reserve a room

• Book a table

• Book a ticket

• Arrange a meeting

Hasan : Hello, can I speak to Benny?

Beny : It’s Beny speaking

Hasan : Hi, Ben. I heard that you can cut hair.

Beny : Yes. Do you want me to cut your hair?

Hasan : Yes.

Beny : When do you want to come in? I’m busy on Sunday.

Hasan : What about Saturday afternoon?

Beny : Yes, is it 4 o’clock okay?

Hasan : Yes, thats fine. Thanks

Beny : Okay, see you on Saturday

Why does Hasan want to meet Beny?

• To help his homework

• To talk about their assignment

• To accompany him to the barbershop

• To have Beny cut his hair

• To go to the barbershop together

Hasan : Hello, can I speak to Benny?

Beny : It’s Beny speaking

Hasan : Hi, Ben. I heard that you can cut hair.

Beny : Yes. Do you want me to cut your hair?

Hasan : Yes.

Beny : When do you want to come in? I’m busy on Sunday.

Hasan : What about Saturday afternoon?

Beny : Yes, is it 4 o’clock okay?

Hasan : Yes, thats fine. Thanks

Beny : Okay, see you on Saturday

When will they agree to meet?

• Saturday at 4 a.m

• Saturday at 4 p.m

• Sunday at 4 a.m

• Sunday at 4 p.m

• Sunday at 3 o’clock

Leo : Hello?

Putri : Yes. Who’s this?

Leo : It’s Leo here. Is Danu in?

Putri : No, he just stepped out for a moment. He went shopping with our mother. Can i take a message?

Leo : Yes, thanks. Could you ask him to meet me at the 13 cinema at 7 p.m tonight? Riko and I will wait for him in front of the ticket box.

Putri : Sure, Just let me write that down. Anything else?

Leo : No, thanks. Have a good day.

Leo wants to speak to . . . . .

• Putri

• Riko

• Danu

• Putri’s mother

• Putri’s friend

Leo : Hello?

Putri : Yes. Who’s this?

Leo : It’s Leo here. Is Danu in?

Putri : No, he just stepped out for a moment. He went shopping with our mother. Can i take a message?

Leo : Yes, thanks. Could you ask him to meet me at the 13 cinema at 7 p.m tonight? Riko and I will wait for him in front of the ticket box.

Putri : Sure, Just let me write that down. Anything else?

Leo : No, thanks. Have a good day.

From the dialogue, we know that . . . . .

• Leo wants to meet Putri at the cinema

• Leo will wait for Putri in front of the ticket box

• Danu wasn’t at home when Leo called

• Putri left a message to Danu

• Putri will meet Riko and Leo when Danu arrives

Receptionist : Kerr Hotel. Sean speaking. (A). . . . . . . .

Caller : Hello, (B) . . . . . . . for next week.

Receptionist : What date are you looking for?

Caller : On April 22 and 23

Receptionist : There are only a few vacancies left

Caller : (C) . . . . . . . .

Receptionist : We have one for you, Sir.

Caller : Does the room have a refrigerator?

Receptionist : Yes, Sir

Caller : Great. I’ll take it

Receptionist : Alright, Sir. (D) . . . . . . . .

Caller : Sure. I’m Jay Smith

Receptionist : well, Mr. Jay. Your room number is 324. It is on the third floor. It has a refrigerator. Well, is there anything else, Sir?

Caller : No, thank you.

Receptionist : You are welcome, Sir. We are looking forward for your coming on the 22nd

Fill the blank for (A) is.....

• What’s wrong?

• How are you?

• How can I help you?

• May I have the menu?

• Can you help me, Sir?