True or false.

Companies should take the expectations of the broader community into account when making decisions.

• True

• False

Stakeholders include...

• employees

• customers

• lobby groups

• government

The responsibility towards stakeholders who are indirectly affected by the business activities are called

• secondary responsibility

• broader responsibility

• primary responsibility

• legal responsibility

Select the term that best matches the description below:

A business is responsible to ensure that it produces goods/services that an be sold at a profit from which employees and shareholders will benefit.

• ethical responsibility

• discretionary responsibility

• economic responsibility

• none of the above

Which of the following in/are (an) argument(s) in favour of CSR?

• Businesses that assist the community in which they operate through CSR programmes receive greater support from the community.

• Business must act on social issues in their communities or else customers will move away from the area. E.G. Increased poverty may lead to increased crime which will drive people away.

• CSR detracts from the business's core activities.

• Businesses that operate in sustainable ways are usually also innovate enough to identify additional avenues of income.

Which of the following is a criterion to measure whether a business has a focus on sustainability?

• Low priority for attention

• Medium priority for attention

• Transparency

• Influencing suppliers

Do CSR considerations require a business to put pressure on suppliers to ensure that their business activities are sustainable?

• No, because you can't really influence someone else's business

• No, because it has the potential to damage an important relationship (with the supplier)

• Yes.

• No, otherwise it will be difficult to draw the line between being a socially responsible citizen and being overly meddlesome.

Which of the following are examples of stakeholders?

• Unions

• Media

• Regulators

• Clients

Which of the following is considered to be the first step in the recipe for designing a successful CSR programme?

• Management should create a CSR policy for the business.

• Employees throughout the business should brainstorm to come up with initiatives for CSR.

• An inventory of skills and resources needed to implement the programme should be drawn up.

• Management must communicate the need for CSR across the business.

True of False.

Defensive CSR is about looking after the reputation of the business.

• True

• False