Operations management

Below are the roles of operations manager EXCEPT _________.

• planning on capacity, locations, products & services,make or buy, layout and do projects scheduling

• develop an incentive plan, issuance of work orders & job assignment.

• manage the inventory, control the quality, costs and productivity

• produce financial reports and develop direct investment activities

The following are all likely to improve productivity except which one?

• Increased automation
• Increased training
• Improved staff motivation
• Increased staff meetings

Production processes involving a high level on labour input compared with capital equipment

• Labour intensive

• Sustainability

• Production process

• Capital intensive

The method of of turning inputs into outputs by adding value in a cost-effective way.

• Operations management

• Labour intensive

• Production process

• Capital intensive

A specialised area in management that converts or transforms resources (including human resources) into goods and services.

• Social sustainability

• Production process

• Economic sustainability

• Operations management

Which group of resources are transformed resources?

• materials, information, facilities

• materials, information, customers

• materials, human resources, facilities

• human resources, information, customers

Operation management is related to the production of outputs. Outputs can be divided into _______

• input and output

• feedback

• creativity and innovation

• good and services

The layout planning and the positioning of the machines must be designed to achieve efficient process flow, safe operations, effective and convenient process control, and easy supervision

• True
• False

The upper limit on the workload that an operating unit can handle. It is usually measured as maximum production rate or throughput. Alternatively, a major input is used, e.g., size. This best describes...

• Efficiency
• Productivity
• Utilization
• Capacity

Capacity can affect competitiveness. If a company has excess capacity, or can quickly add capacity, that fact may serve as a barrier to entry of other companies. Then, capacity can affect delivery speed, which can be a competitive advantage. True or False

• True
• False