Principles of Management Chapter 10

Which of the following is the first stage of team development in which team members meet each other and form initial impressions, beginning to establish team norms?

• Forming

• Storming

• Norming

• Performing

What is the behavior in which team members withhold their efforts and fail to perform their share of the work?

• Cross-training

• Social loafing

• Work team

• Cohesiveness

Which work group has the smallest amount of autonomy?

• traditional work groups

• employee involvement teams

• semi-autonomous work groups

• self-managing teams

What is cohesiveness?

• informally agreed-on standards that regulate team behavior

• initial stage of team development

• the extent to which team members are attracted to a team and motivated to remain in it

• managing and controlling the acquisition of materials

Which of the following does not listed as an interpersonal skill?

• Listening

• Communicating

• Writing

• Questioning

Norms are set by teams at the of their tenure as a team

• True

• False

Which of the following is the last Stage of Team Development?

• Forming

• Storming

• Norming

• Performing

What are norms?

• informal agreements on standards to regulate team behavior

• teams created for a specific one time project

• The ability to stay attracted to a team and motivated to remain in it

• The development of a new team

What is skilled-based pay?

• compensation where the company assesses the value of the work based on productivity, gains, cost savings, and quality

• compensation for employees who learn additional skill/knowledge

• compensation for using your personal resources

• compensation for having interpersonal skills

What is social loafing?

• when teams at work participate in making bread together

• using bread as a means to bond

• behavior in which team members withhold their efforts and fail to perform their share of the work

• none of the above