Chapter 6: Management

Developing a weekly employee work schedule

• Planning
• Organizing / Staffing
• Leading
• Controlling

Reviewing 10 employee applications for cashier vacancy

• Planning
• Organizing / Staffing
• Leading
• Controlling

Training employees on clean-up procedures of your restaurant

• Planning
• Organizing / Staffing
• Leading
• Controlling

Counting up the day’s sales and reporting it to the owner

• Planning
• Organizing / Staffing
• Leading
• Controlling

Creating a training manual for new employees

• Planning
• Organizing / Staffing
• Leading
• Controlling

Taking inventory (count) of all merchandise in stock on a daily basis

• Planning
• Organizing / Staffing
• Leading
• Controlling

Conducting a semi-annual employee evaluation with all staff

• Planning
• Organizing / Staffing
• Leading
• Controlling

Conducting an employee workshop on customer service relations

• Planning
• Organizing / Staffing
• Leading
• Controlling

Creating a list of responsibilities for the assistant manager for closing down the restaurant at night

• Planning
• Organizing / Staffing
• Leading
• Controlling

How many functions of management do most managers carry out?

• Two
• Three
• Four
• One