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Chapter 7: Operation Management

Authored by DrAl Mansor almansor.abu.said.edu.my

Business

University

Used 129+ times

Chapter 7: Operation Management
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23 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: Operations management consists of all the activities required to produce goods and services.

True

False

2.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

In Special Purchase System, Zero Stock applies what kind of methodology?

Inventory Control

Material Planning

Lean Manufacturing

Just In Time

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Operations management _________________.

involve in obtain funds and tracks the finance performing

is the set of activities that transforming inputs into outputs

creates demand and get customers

involve the management of employee from recruitment to retirement

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Henry Ford is noted for his contributions to

standardization of parts

statistical quality control

assembly line operations

scientific management

time and motion studies

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Service Operations is an activities producing intangible and tangible products, such as entertainment, transportation, and education.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Production is the creation of products and services by turning inputs into outputs, which are products and services.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The goal of customer satisfaction is NOT an important part of effective production and operations.

True

False

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