Motivating and Retaining Staff

Benefits of a Motivated Workforce are:

• Increased productivity

• Lower absenteeism

• Higher staff turnover

• Less Tax

Financial Methods of motivating employees include:

• Time Rate Pay

• Commission

• Flexible Working

• Profit Share

• Positive Working Environment

Which financial method would include the employee being paid for additional hours worked?

• Time Rate

• Overtime Payment

• Piece Rate

• Commission

Which payment system involves the employee being paid for every product they produce?

• Commission

• Salary

• Piece Rate Pay

• Time Rate Pay

Examples of Non-financial methods include:

• Promotion

• Salary

• Commission

• Job Rotation

• Working Environment

Which Non-financial method encourages employers to create a positive space for employees?

• Working Environment

• Flexible Working Practices

• Training and Staff Development

• Worker Participation

Employee relations is about:

• Creating positive relationships between staff and customers

• Creating positive relationships between staff and managers

• Creating positive relationships between staff and suppliers

• Creating positive relationships between the community and managers

Trade unions support:

• Staff

• Customers

• Suppliers

• Community

Which form of Industrial Action involves working at a slower pace:

• Work to rule

• Sit in

• Strike

• Go slow

Which form of Industrial Action involves not going to work:

• Sit in

• Overtime ban

• Strike

• Go slow