soft skills

Looking for the good in things instead of concentrating on the bad in things

• Positive Attitude

• Energy Lattitude

• Attitude

• Altitude

Planning how to divide your time between specific activities

• Division

• Time Management

• Workin' It

• Mr. Planner

A text message is a form of written communication.

• true
• false

Knowing your audience and understanding how they need to receive information is effective verbal communication.

• true
• false

A smile can be a form of enthusiasm and a positive attitude.

• true

• false

Communicating is an effective and appropriate form of professionalism.

• true

• false

EB4 One of your co-workers has been sharing confidential information with others outside the company. If you are unsure of the company rules relating to this, you should

• A) refer to the company policy manual.

• B) ask co-workers for an interpretation of how to handle the situation.

• C) write a letter to your supervisor so that you will be cleared of anyresponsibility.

• D) contact the company personnel manager to report the employee who made the mistake.

If you are a great communicator, is that a hard skill or soft skill?

• soft

• Hard

Is being a team player a hard skill or soft skill?

• Soft

• Hard

Soft skills are usually related to your personality and your "people skills."

• True

• False