Internal Organizational Environment

Which of the following is NOT a function of management?

• Directing

• Marketing

• Organizing

• Planning

All of the following are examples of management's responsibility to employees EXCEPT:

• Treat employees fairly and with respect.

• Provide employees with the necessary tools to perform their duties effectively.

• Provide good after sales support.

• Provide fair salaries.

The line organizational structure is common in:

• Large to medium-sized businesses

• Sole Proprietorships or partnerships

• Large manufacturing companies

• Conglomerates

Which of the following functions of management includes the preparation of SMART goals.

• Planning

• Organizing

• Coordinating

• Delegating

When businesses sponsor community events they are largely fulfilling their responsibility to:

• Government

• Customers

• Society

• Shareholders

Which of the following are benefits of teamwork

• More effective communication

• Better decision making

• Stronger team members carry bulk of work

• Shared tasks

Which of the following is NOT a characteristic of a good leader.

• Honest

• Inflexible

• Patient

• Motivating

A leader who actively involves employees in the decision making process is best characterized as:

• Charismatic

• Transformational

• Democratic

• Autocratic

A leader who inspires workers to perform their duties on his/her personality is said to be:

• Democratic

• Transformational

• Charismatic

• Participative

Which of the following is NOT a potential barrier to effective communication?

• Emotional interference

• Common Language

• Information overload

• Difference in perceptions