BDE Training

KHATA works Offline?

• Yes

• No

How much Customer need to pay, If they want to buy Corona-Virus Insurance on our platform?

• 96

• 156

• 216

• 400

How can a merchant enable Home Delivery option from his business app?

• Open Business App--> Go to Transactions --> Enable Home Delivery

• Open Business App--> Scroll down on the Home Page--> Enable Home Delivery

• Open Business App--> Go to Profile--> Enable Home Delivery

• Open Business App--> Enable Offers

What are the benefits of Khata for PhonePe Merchant

• No need of opening different app or notes to record credit and debit

  (Udhhar & Jamma)

• Remind customer for the payment with just a click of button

• Manage all the customers account in one place

• All of the Above

What will happen if Consumer pays extra money while settling Khata?

• Merchant should send back the extra money.

• Amount will be under advance payment

• Merchant should delete account

• Customer should inform call centre for help

A merchant can send the payment reminder to their customer after every?

• 12 Hours

• 24 Hours

• 48 Hours

• 72 Hours

Full Form of P2ML

• PhonePe to Merchant Limited

• Peer to Merchant Listing

• Peer to Merchant Limited

• Payment to Merchant Limit

Hardware Shop will land in which category while Onboarding

• Grocery & Daily Needs

• Service & Utilities

• HealthCare & Wellness

• Financial Services

Which shops customer will see in his "My Stores"

• Store where customers Credit Khata is Live

• Stores marked as favourite

• Both

How will a Non PhonePe Consumer will get his Khata outstanding REMINDER

• He will get a notification in other UPI based apps

• He will get a Phone Call from our Customer Care

• He will not receive any update

• He will receive a text message