CB CHAPTER 10

Below are the special groups EXCEPT ___________.

• Supervisors

• CEO

• Shareholders

• Employees

Stockholders want healthy return on investment while government wants compliance with laws. This conflict is facing by which special groups?

• Top management executives

• Supervisors

• Board of directors

• Sales staff

May be torn between goals, objectives and ethical standards of their profession and demand of an employer concerned more with the profit motive refer to conflict faced by which of the special groups?

• Contingent workers

• Professional employees

• Sales staff

• CEO

When demand is high, more are hired. But when demand drops, they are the first workers downsized refer to conflict faced by which of the special groups?

• Board of directors

• Marketing people

• Contingent workers

• Professional employees

Must balance need to achieve organization’s objectives with importance of helping employee satisfy personal needs refer to conflict faced by which of the special groups?

• Supervisors

• Top management executives

• Sales staff

• Contingent workers

What is the conflict faced by sales staff?

• Employment status is highly insecure and challenge is to find low-cost ways to motivate.

• Challenge is to stay motivate and continue making sells.

• Face possibility that disgruntled stockholders may sue over corporate strategies.

• Caught between upper management and employees.

What is the compensation strategy receive by supervisor?

• Basic salary, bonuses, variable pay

• Basic salary, insurance, performance pay

• Basic salary, incentives, variable pay

• Basic salary, overtime, performance pay

Below are the compensation strategy received by professional employees EXCEPT _______________.

• Profit sharing

• Company car

• Bonuses

• Perks

This group typically received cash money, incentives, stock options.

• Corporate directors

• Sales staff

• Contingent workers

• Supervisors

Below are the sales compensation package EXCEPT __________.

• Guaranteed base salary + bonus

• Guaranteed base salary

• Bonuses only

• Commission only